Technical Support

TeamViewer is the FASTEST way to get help. It will temporarily allow E.Central techs to see and control your computer. TeamViewer is very simple and very secure (It uses secure data channels with key exchange and AES (256 Bit) session encoding.)

1. Click the blue button if you have a PC (or the gray button if you have a Mac) and download the file.

2. Call a tech at 303-830-0123 ext. 2 and read them the ID that you see on your screen.

That’s it! Your problem will be fixed in a couple of minutes and you will be able to see everything the tech is doing.

If you have a PC click the Blue button:

If you have a Mac click the Gray button:

General Information

Call E.Central Technical Support at 303-830-0123 ext 2. or Toll Free 888-241-0123 ext. 2
Monday – Friday: 8:00 am – 5:00 pm (Mountain Time)

E.Central Technical Support operates on a call-back basis.
All incoming calls go into a queue, and each call is processed in turn.
E.Central Technical Support may be unavailable on federally recognized holidays.

Useful Stuff

Check your email online here: https://mail.ecentral.com

Password Changes: Login to webmail, or call us at 303-830-0123 ext 2.

Email Settings: 

Incoming:
hostname: mail.ecentral.com
username: your_username@ecentral.com
password: your_password
port: 995
SSL: ON

Outgoing: 
hostname: mail.ecentral.com
username: your_username@ecentral.com
password: your_password
port: 587
SSL: ON

Contact Tech Support Call 303-830-0123 ext. 2 or Toll Free 888-241-0123 ext. 2 Email support@ecentral.com

Billing Questions? Call 303-830-0123 ext. 3 or Toll Free 888-241-0123 ext. 3 Email billing@ecentral.com

Policy

E.Central’s Acceptable Use Policy

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